10 Qualities You Should Look for in an Installer

Before you begin an electronic home project, make sure your installer is sending the right signals.

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Illustration by Brandon Bennett.

Finding the right installer shouldn’t be a painful process. Here are a few tips to help you locate the right person for the job.

Speak English – The installer should be able to explain how a home theater works without talking in tech-tongue. You shouldn’t have to dust off your dictionary to enjoy electronics.

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Listen Up – They shouldn’t need a PhD to design your system, but he should listen to what you want. Laying on the couch is optional.

Don’t Forget to Write – A good installer checks in after the project is complete. He should want to know how you’re doing and may even suggest new products. Don’t hang up — it may be something cool!

Easy to Reach – Your installer carries a bubble-gum-pink cell phone — it may seem odd, but it’s not all bad. You may actually be able to reach him!

Wears Clean Socks – Dragging TVs, speakers, wiring and other equipment into your house can be a dirty job. An installer should respect your home by taking off his muddy shoes before he comes inside.

Dry Ears – It’s not all about pulling wire. Someone who’s wet behind the ears may do more damage to your house than good.

Testing, 1-2-3 – Confidence is a good quality for an installer to possess, but he should test all the gear before he leaves your house. That hum in your stereo is definitely not a good thing.

The Show Off – An experienced installer should be proud of his work, and want to show it off. Indulge him; it’s a great way to gauge hiscapabilities.

Good With Spackle – Even the most experienced installers need to drill into walls occasionally. Make sure they’re going to be patched up!

Friends Like These – Few installers can handle every aspect of an installation. Sometimes they need a little help. An installer should have solid relationships with builders, architects, designers and other tradespeople.

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