Product News
Xbox Winning in Failure Rate
When it comes to overheating, Microsoft's latest console is number one.
Microsoft has extended its warranty coverage of the Red Ring of Death, up to three years.
March 09, 2008 by Rachel Cericola

You can say a lot of things about who is winning the game wars. However, when it comes to returns, one company claims that Microsoft’s Xbox 360 is the real winner.

Warranty company SquareTrade says (via Yahoo!) that 16 percent of 360 consoles experience some type of failure within six to 10 months after the warranty purchase. Three out of five of those are due to overheating issues, or the Red Ring of Death—which gets its name from the appearance of a red light surrounding the power button.

Microsoft currently extended its warranty coverage to three years specifically for this issue. Yahoo! adds that the number of problems could actually be higher, because many owners most likely hit up Microsoft first when a failure occurs.

An offshoot to the overheating problem: Those lucky enough to get their consoles fixed, could lose any purchased Xbox Live content.

SquareTrade says that competing consoles, such as the Wii and PS3 pale in comparison, with failure rates hovering around 3 percent.

Follow Electronic House on Facebook and Twitter.

Rachel Cericola - Contributing Writer
Over the past 15 years, Rachel Cericola has covered entertainment, web and technology trends. Check her out at

FREE Charter Platinum Membership
Claim your FREE Charter Platinum Membership to EH Network and receive 6 FREE issues of EH Magazine.*
First Name
Last Name
Email Address

We understand your email address is private. By granting you access to the EH Network, you agree to receive email communications from us, including our newsletters. You can manage your subscription at any time in the future.
* The new EH Network launches and your free subscription begins December 2014.


Commenting is not available in this weblog entry.