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Q. I recently purchased a PS3 from Best Buy. Two of the 3 Blu-ray discs I have tried to play had problems. Batman did not play and Knowing skipped a lot of chapters. What could cause such problems on a brand new machine? How can it be fixed? - Bill
A. CE Pro senior editor Bob Archer provides this solution.
Hi Bill,
It could be a couple of things. There might be a firmware update required for your PS3 that you can download by connecting your PS3 to the Internet.
You could also try pulling your PS3 out of your system to allow it to breath a little better. PS3s tend to run hot while playing Blu-ray discs. Hot environments could cause its processor to run hotter than normal and affect the PS3’s performance.
Having a single unit to play games and Blu-ray movies is more convenient and cost friendly than buying separate pieces. But, finances allowing, you may find yourself buying separate components.
A separate Blu-ray player will also provide you with some better control options and some other features such as uncompressed audio playback.
It may be the problem with your own machine instead of all machines problem..
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I’d check to see if the disc is dirty or scratched. Any time I’ve had an issue like this the disc was at fault.
If you’re sure the discs are alright, the PS3 is defective or broken. It should be replaced.
A working PS3 will play Blu-Ray just fine. The original author clearly knows little or nothing about a PS3. They don’t require an update, nor are they prone to overheating.
The PS3 does uncompressed audio. That is a HUGE error on your part. It internally decodes and sends it out multi-channel PCM.
It doesn’t Bitstream HD audio. I don’t need my AVR to display Dolby True HD.
Thank you John.
Lords I think you are getting into semantics. I just pointed Bill in the right direction and that was to start with the firmware and then move onto the ventilation issue.
A third option of buying new discs is certainly something that could be done. I would suggest taking the discs over to a friend that has a blu ray player to see if they work on his machine.
That process of elimination provides three mechanisms of checking possible problems. You know If the discs work in another machine and you’ve given the PS3 room to breath and updated the firmware the problem may be the PS3.
As I’ve noted if the problem doesn’t fall under the warranty then the alternative is to buy a new PS3 or new stand alone player. Given the market and the noted improvements to the format buying a stand alone unit is a no brainer.
It’s also been pointed out that if someone wants the best possible performance for their theater than a separate stand alone unit is the better choice if your finances allow for it.
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