Ask a Pro
Why Can’t My New PS3 Play Blu-ray Movies?
PS3 won't play Batman and it skipped a lot of Knowing.
July 15, 2009 by Robert Archer

Q. I recently purchased a PS3 from Best Buy. Two of the 3 Blu-ray discs I have tried to play had problems. Batman did not play and Knowing skipped a lot of chapters. What could cause such problems on a brand new machine? How can it be fixed? - Bill

A. CE Pro senior editor Bob Archer provides this solution.

Hi Bill,

It could be a couple of things. There might be a firmware update required for your PS3 that you can download by connecting your PS3 to the Internet.

You could also try pulling your PS3 out of your system to allow it to breath a little better. PS3s tend to run hot while playing Blu-ray discs. Hot environments could cause its processor to run hotter than normal and affect the PS3’s performance.
Having a single unit to play games and Blu-ray movies is more convenient and cost friendly than buying separate pieces. But, finances allowing, you may find yourself buying separate components.

A separate Blu-ray player will also provide you with some better control options and some other features such as uncompressed audio playback.

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Robert Archer - Senior Editor, CE Pro
Bob is a dedicated audiophile who has been writing about A/V for Electronic House sister publication CE Pro since 2000.

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