Wal-Mart Offers TV, Home Theater Installation
For $99, consumers get a pre-installation consultation, package clean-up, tutorial, and follow-up visit.
image
October 26, 2009 by Steve Crowe

Wal-Mart is now offering home installation services for TVs, home theaters and PCs.

The big-box retailer, which expressed interest in the installation market in June 2008, has partnered with N.E.W. Customer Service Companies Inc., which has a network of 11,000 certified installers who will perform the in-home services.

According to Reuters, the support service will be available in time for the holiday shopping season and is a direct challenge to Best Buy.

Wal-Mart will charge $99 for basic TV installations and $129 for basic PC setup, which consumers can purchase on a prepaid card. Basic TV services include:

  • A pre-installation consultation
  • Cleaning up the packaging
  • Tutorial
  • Follow-up visit

A premium TV service that costs $339 will also offer wall mounting, concealed in-wall wiring and setting up two additional A/V components.

PC services, which range up to $199, will include peripheral hook-ups, data transfer, software installation and hard-drive defragmentation. Wal-Mart will also help set up home theaters, wireless router networks or a home office computer network.

“It’s an affordable and simple solution, and a real benefit to our customers,” says a Wal-Mart spokesperson.

Best Buy spokeswoman Paula Baldwin told Reuters that “Geek Squad helps people with their PCs, TVs and other tech gear no matter where they bought their devices, so Wal-Mart customers can feel confident they can still depend on Geek Squad for tech support.”

With yet another option, who do you trust to perform your installations? Please answer the poll question below.

Follow Electronic House on Facebook and Twitter.

Poll
Who Do You Trust for Installations?

FREE Charter Platinum Membership
Claim your FREE Charter Platinum Membership to EH Network and receive 6 FREE issues of EH Magazine.*
First Name
Last Name
Email Address

We understand your email address is private. By granting you access to the EH Network, you agree to receive email communications from us, including our newsletters. You can manage your subscription at any time in the future.
* The new EH Network launches and your free subscription begins December 2014.


Topics

Commenting is not available in this weblog entry.