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The Most Reliable HDTV Brands Are ... ?
Sony, LG, Panasonic, and Samsung scored well in a survey of PC World readers, while some other well-known names did not.
hdtv reliability chart
HDTV Reliability and Satisfaction, polled by PC World
December 04, 2008 | by Arlen Schweiger

Have you had many problems with your HDTVs? Have you had zero problems and are completely happy with your HDTVs?

We know what our trusty friends at the AVS Forum have recommended in terms of plasma TVs and LCD screens. PC World magazine did its own poll of readers—16,000 TV owners—to see what they thought when it came to their annual “Reliability and Service” survey.

The big winner? That would be Sony, which scored better than average in the most categories, including the “overall satisfaction with reliability” category—in that one, Sony was only joined by Panasonic and Samsung.

Other brands that scored well in the reliability realm were LG, Panasonic, Samsung, Sharp and Vizio. On the flip side, Westinghouse, Hitachi and Mitsubishi earned “worse” than average overall satisfaction, and Toshiba, Hitachi, JVC and Mitsubishi chalked up multiple “worse” nods.

Interestingly, one of the commenters on Engadget HD offered up some results from a similar Consumer Reports survey, on LCDs only, posting the percentage of brands reported needing repairs. The results aren’t identical, but certain brands are near the top on both, and certain ones are near the bottom on both:
Sanyo - 1%
Sony - 2%
Sylvania - 2%
Panasonic - 2%
JVC - 2%
Sharp - 2%
Toshiba - 3%
Vizio - 3%
Samsung - 3%
Philips Magnavox - 3%
Olevia - 4%
LG - 4%
Hitachi - 4%
Westinghouse - 5%
Polaroid - 6%
Mitsubishi - 7%

So what do you think? Check out the PC World chart below, and let us know how reliable your TV brand is—or what kinds of problems you’ve had.

Reliable HDTV Brands



Arlen Schweiger - Editor of Electronic House Magazine
Arlen writes about home technology installations and product news and reviews for electronichouse.com and Electronic House magazine.



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Comments (30) Most recent displayed first.
Posted by Jack K  on  02/25/10  at  02:59 PM

OK, 50” Pioneer Elite lasted 6 wonderfull years and
was replaced with a Mitsubishi HD 65813 Diamond set that still has the best picture I have seen after 6 + years and is still getting about 6 hours a day play. Also a Mitsubishi HD 57731 set going strong
after 2 1/2 years, no problems. All my electronics are running thru UPS units, also professional calibration helps.

Posted by LLOYD  on  02/25/10  at  11:53 AM

THE MITSUBISHI 73727 IS BY FAR THE WORST TV IVE EVER OWNED. I BOUGHT IT ABOUT 2 1/2 YEARS AGO AND SINCE THAT TIME IVE HAD TO REPLACE 4 BULBS AND NOW THE LIGHT ENGINE IS OUT NO TV FOR NO TELLING HOW LONG TO GET THE BACK ORDERED PART.MITSUBISHI HAS KNOWEN ABOUT THIS PROBLEM FOR ABOUT 2 YEARS ON ALL DLP MODELS SO YOU THINK THEY WOULD START MASS PRODUCING THIS PART. I WILL NEVER PURCHASE A MITSUBISHI AGAIN.

Posted by dom D  on  02/11/10  at  09:53 PM

you got to be kiddin me Sony should be on the bottom of this list, I bought one of their 60 in LCD anchors, major light engine problems never never
never again SONY

Posted by Will M  on  12/28/09  at  04:29 PM

Vizio is good right up until the POP of Death and then you are on your own. NO Support for this known flaw from Vizio. Vizio equals Pop Of Death.

Posted by JAusten  on  05/07/09  at  03:19 PM

Sony quality much exaggerated—all former consumers for Sony HDTV model(s) saw same manufacturer’s defect (blue dots/haze covering most of screen) after 3 years, which Sony knew about but kept secret, to avoid warranty…  Our family will NEVER buy nor trust Sony again!


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