January 18, 2010
| by Tom LeBlanc
Target is leveraging its partnership with Zip Express Installation and rolling out a new TV delivery and installation service for customers who purchase TVs in Target stores.
Target’s nationwide TV delivery and installation service includes professional set-up, installation and demonstration, according to the company.
Check points ensure all HD connections are working properly, cables are organized, wires are hidden and that all packaging materials are removed. The service guarantees a three-hour delivery window, one-hour installation window and also is available for TVs not purchased at Target.
Here’s how Target breaks down the program:
—TV delivery and set-up starting at $99
—TV on–wall installation starting at $199
—TV recycling for $50
—Video game console set-up for $99
—Home network set-up for $99 (available on Target.com)
Zip, which has a network of 16,000 installers, has partnered with countless retailers including Amazon.com, Office Depot , TigerDirect, CompUSA, Circuit City and BJ’s Wholesale.
Target’s TV and installation roll comes on the heals of Walmart and Sam’s Club announcing an installation program run by NEW Customer Service Companies.
Best Buy offers installation through its Geek Squad. Sears, meanwhile, uses ServiceLive for its installation program.