Apparently demand for DIY universal home theater remotes took a hit with the economy and everything else. Logitech, which acquired the startup remote company Harmony several years ago, announced yesterday that it wants to sell off that business along with its surveillance camera business.
Last fall Logitech launched its first new Harmony remote in two years, the Harmony Touch. At a time when every new product has its own control app, and app-based remotes (including Harmony’s own remote app) have become popular and inexpensive, the challenge of selling high-end remotes apparently has gotten too difficult to sustain.

The newest remote from Logitech, the Harmony Touch.
We hope and assume the company will continue to support products currently on the market. Harmony’s database of control codes surely has value to some prospective buyers, so I don’t expect this will be the end of Harmony remotes.
Possibly one problem Harmony had is that it’s pretty-much stuck to an old model of IR control. So many of today’s devices now incorporate IP connection, and homeowners increasingly want to have their entertainment system integrated with other systems in the house, such as lighting. That’s a task that’s largely beyond the capability of a remote such as Harmony makes, but is possible with the more reliable control systems offered by companies like Control4, Crestron, URC,Savant, Elan and RTI. System like that require professional installation, but they also deliver professional results.
Related: Why Do Most Remotes Suck?
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Doesn’t surprise me. Their hearts were never in it. I went through 2 Harmony 1000’s. They required several battery pulls per week and drove my 90 yr old father-in-law crazy. I really had to fight hard with Logitechs support to protect our investment and they did not reply to emails in 24 hours as promised. We gave up and bought the Harmony 1100. Then 4 days after I did they replied and offered us 50% off the replacement but only after I bought the 1100 already and they wouldn’t give me a credit. They suggested I return the 1100 to tiger direct and order the 50% replacement direct from them even after they missed their response time promise. No doubt they outsource their support. It left me with a bad feeling about logitech overall and I have had to avoid their products aver since. They are just another company that makes all these promises and doesn’t live up to them. No wonder it’s not paying for them, they likely drove their loyal customer away! Thankfully the 1100 is still working as promised a year and a half later but it was the most expensive solution. I would have been better off spending a bit more upfront with a company who is better at this. Lesson learned.