January 18, 2008
| by Arlen Schweiger
No, it’s not Big Brother, but media server manufacturer Inteset has unveiled a new service to make sure your digital entertainment is flowing smoothly at all times.
Inteset’s “Heartbeat Monitoring Service” will remotely monitor the hardware, software and networking of its media servers and extender systems to make life easier for the professional A/V installers who setup and show customers how to operate Inteset’s systems.
Dealers can subscribe to the Heartbeat Monitoring Service and not have to make those off-hour house calls to fix or tweak something if it goes wrong before a customer’s big party or family function. Also, some monitors may be able to tackle the problem themselves with self-correcting actions, depending on the system.
The service is available for Inteset’s Vana VA640-Si rev b., Denzel TP420-Si and Maximus TCD00-Si models and higher.
Among the monitoring features is tracking elements such as the hard drive, fan, power supply faults, disk space, network bandwidth usage, processor heat, Media Center applications and more. Scheduled status reports go to the installer.
Problem discovered, problem solved, and the media server beat goes on.
Read the entire press release here.
Arlen writes about home technology installations and product news and reviews for electronichouse.com
and Electronic House magazine.