July 28, 2008 by Rachel Cericola
Now you don’t have to get the geeks into your home to get good IT service. Geeks on Call just announced its new remote service: CallTheGeeks.com.
The new service will offer users an opportunity to receive tech support online or via the telephone. It’s designed for people that do not have local Geeks on Call operations.
Those in need of service will receive a free live online chat to start. After that, you’ll need to decide whether or not you want 30 days of unlimited phone, web chat or other support. That comes at a cost of $60 per month. In other words, don’t except a “pay per problem” model.
“The launch of our Call The Geeks service is but another critical step in our mission: To become the leading professional provider of rapid-response on-site IT solutions to the small business and residential markets in the United States,” says Rich Artese, executive VP and COO. “Call The Geeks allows Geeks On Call to provide telephone and remote support to customers in territories across the U.S. where we do not currently offer on-site service.”
Call The Geeks is available Monday through Saturday from 8:00 a.m. to 12:00 a.m. and on Sunday from 10:00 a.m. to 7:00 p.m., Eastern time.
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Over the past 15 years, Rachel Cericola has covered entertainment, web and technology trends. Check her out at www.rachelcericola.com.
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