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Best Buy’s offer of 3D synchronization service is “bogus,” according to HD Guru Gary Merson.
He notes that the new Samsung 3D TV package is now offered with Geek Squad installation ($150 value) that includes TV and Blu-ray player set-up, and connection to a wireless network.
But for that low-low price, the geeks will also “sync your 3D glasses for an amazing experience.”
As Merson notes: “The offer’s only problem is that there is no such thing as syncing 3D glasses. They sync automatically.”
So he called three Best Buy stores and talked to employees that said they were trained on 3D TV installation.
Here’s what they had to say about syncing the 3D glasses:
Blue shirt one said the glasses need to be synced with the Blu-ray player. The second geek referred to the 3D glasses needing to sync to the player via the USB port within the glasses, an impossible feat as there is no USB port on the glasses. The third stated the need to acquire the glasses’ IP address to sync with the Blu-ray player. There is no IP address for 3D glasses; they have no connectivity to the Internet or network. The Samsung battery powered glasses “sync” to the 3D content wirelessly via an infra-red pulse emitted by the TV.
Via: HD Guru
BB practices are pretty well documented and not just by HD Guru. I only shop there if I absolutely have no other option.
I having setup a few of these 3d displays understand the service. It is not for the tech savvy customer just like any other install sku… The charge isn’t for “setting up the 3d” but how to operate it once it is setup. How to initiate 3d-2d conversion if you are watching a movie without glasses and so on.
As for HD Guru’s article, they have a hard-on for BBY and go after anything they can. I haven’t seen them attack a single other retailer for shady practices.
Mini usb is probably to recharge the batteries similar to a PS3 controller
Nope. That’s not how this works. Provide a link showing this and/or explain why it is needed.
I have seen Samsung’s and Sony’s AS eyewear in person, as well as Panasonic’s in reviews, none of which had anything more than a power button. AS technology communicates via IR sync. There is no need for a USB terminal.
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Samsung’s 3D TVs were the first out. They weren’t quite ready for prime time, but they went out anyway. The got some pretty poor reviews due to eye to eye crosstalk. Samsung came out with a software upgrade for the TVs, which is applied to the TV via you guessed it, the USB port. It does in fact improve the picture and reduces the crosstalk to the point where it is watchable. Although the staff of BBY was not able to explain it, there really is a service which they can perform via USB.