July 18, 2008
| by Rachel Cericola
About a month ago, we heard rumblings from Wal-Mart about a Geek Squad-like service. Now it seems that Dell is making it happen.
The two companies have joined forces for Solution Station by Dell. The service will offer consumers setup help on TVs, PCs, wireless networks, and more. It will also offer repair services. From the announcement, it sounds like you can’t buy a Joe-Schmoe TV and have them deal with it; they will only handle “Dell and other branded systems.”
According to Information Week, having the service wall-mount your TV and hook up three components would cost about $289.
Wal-Mart just kicked off Solution Station by Dell in the Dallas area. Wal-Mart plans to offer the service in 15 area stores sometime this month. There’s no word on if and when the retailer will expand the services to other markets.
Over the past 15 years, Rachel Cericola has covered entertainment, web and technology trends. Check her out at www.rachelcericola.com.