It sounds like it was dropped. Why would the manufacturer be responsible, it is not a manufacturing defect. I would go the credit card route. I would think the credit card company would show some customer loyalty. Lets face it if the credit card company pulls the payment from CC what are they going to do, sue? CC has too many other problems right now. Besides CC is not going to get the money anyway so why would they fight it?
Liquidation sales are overhyped anyway… the liquidator in this case put all TVs back up to full MSRP and then discounted from there, so basically the prices are the same as they were before, but they can pretend that it’s ‘such a deal’. Not.
The prices aren’t that great, and you have no recourse from CC or the liquidator if the merchandise is damaged. Sounds like a lose-lose to me. I’d stay far, far away.
“Can’t they get it replaced through the manufacturer though? Not the ideal situation but it is at least an option.”
Most likely not since usually a smashed screen isn’t covered under warranty. Best bet is to never buy anything “as is” unless your are certain it works or it’s something you can fix.
Yeah, you guys are probably right.
I don’t care what signs and policy say. If all sales are final I don’t pay for anything until I see it. If the store has a problem with that, I walk away.
How scummy… I’m glad Circuit City is going out of business, they were a sh1tehole operation anyway, and now we can see what slimy scumbag corporate jerk offs they truly are.
I walked into their sale to see what kind of deal I could get on a 65” LCD or plasma because the signs all over the road said, 50% off. When you get in the store the signs changed from 50% off everything to 25%-50% off. What slimes… I hope they choke on their inventory.
Then the most pathetic part about it is, if you look online at Amazon prices, you can still get the same products much cheaper with free shipping online at Amazon. So, I guess if you bought anything from Circuit City’s close-out sale, you got screwed for being an uninformed ignoramus.
The funny thing is, I bet if you took the sale pricing at Circuit City to Best Buy down the street, they would match the Circuit City price, as they often do…
This is NOT Circuit City anymore. Remember, the liquidation company makes ALL the rules now. I would try the credit card company route, see if they will stop the payment.
While I did take advantage of the 50% off on Bluray discs during the liquidation, I have yet to see ANY prices on larger ticket items that appear to be much of a savings at all. Best Buy MIGHT price match, but chances are Amazon or another online retailer that is STILL in business will have your product selling at a comparable price - and will be properly taken care of if said product arrives damaged.
When CC did away with their generally older & usually wiser commission salespeople a few years back - replacing them with minimum wage kids - their service went down the tubes. Good riddence.
The liquidation company does not make all the rules. There is still breach of contract, common law fraud, unconscionability, etc. which could be brought individually against the liquidation company or potentially in a class action. There are legal remedies available. That said, starting with the credit card company is the least expensive, most painless option, and is therefore the best place to start.
I bought a Monster Cable PS3 Component cable and that was it. When I was looking at all the electronics with a no return policy, I was thinking you were screwed if it didn’t work. definitely use the credit card company to get your money back. To pay that much money for trash is a crime especially when they would not allow you to look at it.
Once a liquidation company comes in, they not only sell off the stock but also often bring in cheap junk that the original store would not have carried. Be careful.
You would have to be a fool to fork over $1100 (OR MORE) for a TV without verifying it was intact & operational in the environment that CC is in currently. I just bought 2 Klipsch F-3 Floor speakers sealed in factory boxes for what my research tells me is a great deal. Granted properly packaged speakers can take a bit more abuse than a tv, but I would have unboxed them if I had picked them up myself. Luckily they are perfect. I feel sorry for those duped, but only as far as “they should have known better” - Good luck to those affected.
To have a tv damaged that badly would really take some work. I know people who bought tv’s off of Amazon and their tv’s were in perfect shape. Sounds to me like it was either done on purpose by a disgruntled employee or there was a massive accident that nobody bothered to check out the product afterward.
Assuming these folks used a credit card to buy this pile of rubble they should contact the bank that issued the card and have the $1000 taken off their card.Then let Circuit City come after them to get their rubble back.
Don’t open the merchandise signs are posted on display shelving, not at the cashier. This is to prevent shoppers from opening and damaging the packaging without buying… I assume. I visit every Friday to see if there are deals, (there haven’t been many) and I understand the signage completely. So far I’ve found a Power strip, a couple of Wii accessories, and a DVD; you can get almost everything else cheaper either at BestBuy or online at Amazon.
The reason CC won’t take it back is because it actually belongs to the liquidation company, not CC. It’s confusing, but as said, the credit card company should (and usually does) side with the consumer. Then, the consumer can just casually drive up and drop off the set without a word said to anyone.
haha losers dont buy at circut shack bestbuy for life sucksers. i hope they like there 1000 dollar pile o crap haha!!!
that does kinda suck and its a risk they had to take unfortunately it was bad for that couple. I also bought a guitar for the ps3 and when i tried to link it with the receiver it wouldnt work. but that was just 30 dollars so whatever. thier lost is much grater
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That’s a bum deal. Can’t they get it replaced through the manufacturer though? Not the ideal situation but it is at least an option.