The wrong way to get a price match:

Screaming at the sales peon and making a huge scene.  While this might work 1% of the time, it can also get you escorted off the property, and banned from the store if you push hard enough.

You need to talk to a member of management.  Sales peons aren’t encouraged to be independent thinkers, don’t waste your breath on them once they say “no”.

Useless threats.  Do not threaten to call the paper, a consumer rights organization, your lawyer, head office or anyone else unless you are willing to follow through on it.  Let’s be honest here, 99% of us are not going to contact a lawyer, and spend money to have a lawyer write a letter of complaint on your behalf.  The stores know this, just like you do.

A better way to get a price match:  (at least it’s always worked for me)

Be polite.

Document everything.  People, titles, conversation points etc.

Keep hard copies of the ad you are asking them to price match.  You’ll need them eventually to prove your case, whether it’s to the store, head office, or a consumer rights organization.

Actually listen to the explanation of why they won’t price match for you.  You may have made a mistake, no matter how unlikely.

One you have asked to talk to a manager, you can stop talking to the sales weasel.  They will do whatever the manager tells them to do, so don’t waste your breath.

Ask yourself how important getting this deal is.  There is probably a reason that you are asking for a price match and not buying it from the other company to begin with. 

Be prepared to wait for a response.  If you have to contact head office or the store manager, it might take a day or two to get a response.

If you have not gotten a response in a day or two, follow up once.  Remember #2.

If after all of this, you are still not getting anywhere, it’s time to contact your consumer rights organization.  Since you have all of the documentation at this point, it should be relatively simple to get what you want.

If they cant match the price then walk out and go elsewhere.

I completely stopped buying DVD’s from there , because amazon is much cheaper.

Pardon me if I don’t understand the logic. You’re asking store B to give you the same price as you saw at store A for the same item. Buy it from store A dummy and quit complaining.
If there’s a reason you would prefer buying from store B, then do so and pay their price. Pretty simple. I’m surprized your mom even let’s you out of the house.

The best buy I shop in Norridge IL never gives me a problem when I price match for example 2 yrs ago I bought the sony BDP-S300 blu ray player for $499.00 before thanksgiving it came with spiderman3 after black friday every week best buy and other retailers had this player on sale and everytime I went to the store they gave me money back.They even started a in store 10 free bluray movies when you buy this player promotion and they gave me the movies.Back in sept of 08 they had a 50 inch samsung dlp 1080p tv for $899 but they were sold out so I called abt electronics politely and asked do they price matching and they did.

So Paul you’re right it’s the way you ask

@Drew:  I know I wrote a fairly long post, but I did say “Ask yourself how important getting this deal is.  There is probably a reason that you are asking for a price match and not buying it from the other company to begin with.”

I don’t shop at Wal-Mart, after they destroyed a lot of small businesses in my parent’s home town.  It’s a personal choice.  However, they do price things lower than many other competitors.  I’d rather buy from anywhere but Wal-Mart, so I try to use price matching to my advantage.

Not everything is as cut and dry as your perfect little universe, whether you can see it or not.

PS:  The whole mom letting me out of the house comment was uncalled for and juvenile, grow up.

Not everything is as cut and dry as your perfect little universe, whether you can see it or not.

PS:  The whole mom letting me out of the house comment was uncalled for and juvinile, grow up.

I have bought at least 5 computers from best buy in the last two years. 

The last computer I bought was an HP 4gb, 320 and the week after I purchased it, it went on sale for $20 cheaper at Office Depot.  I went into Best Buy and they gave me a refund w/o any questions at all. 

Then, a week letter, it went on sale again at office depot for another $30 cheaper.  I went in and got a lady who said they had to call and see it was available and then said that the model number is not exactly the same (it was off by a letter).  I had already been to Office Depot the first time to make sure it was the same and it is EXACTLY the same computer.  I explained that to her and she said there must be something different about it since the number was different.  I left and went over to Office Depot and talked to the clerk and we looked at the computer and there is NO DIFFERENCE.

It looks to me like Best Buy is just using the Price Match Guarantee as a marketing ploy and think they lack integrity.  I am doubtful if I will buy a computer from them again.

DREW i dont think u can read and understand the point here , if you buy an item from bestbuy then u find it cheaper else where then it stands to reason bestbuy should pay up the diff since they already said they would , if bestbuy have made it policy to price match why not see if you can get them to back up there claim , so next time have you mom read u and you both can brain storm your answer