Best Buy Launches Cloud Service
The retailer is getting into the ring with Amazon, Apple and Google.
June 23, 2011 by Rachel Cericola

The cloud is getting crowded! Best Buy has made the move into cloud music, going live with a website and beta services.

Best Buy Music Cloud is the latest service to allow customers to store music, as well as stream it between PCs, the web, and Apple, Android, and BlackBerry devices. 

How the service will set itself apart from Amazon, Apple, and Google remains to be seen. Best Buy hasn’t even made a formal announcement just yet. However, the service is live right now—and not without glitches.

We downloaded the free software for use on our PC. Just an FYI: You’ll need an iTunes account for this, since that’s the only spot where the service seeks out music. Once the service finished scanning our laptop, we didn’t have any music in the cloud; just a list of movie trailers we had previously downloaded from iTunes. Of course, we couldn’t access those and couldn’t figure out how to get them off our playlist. According to Best Buy’s Help section, you can’t delete songs from inventory (?!?), so now we’re stuck with a bunch of blank listings.

We tried again on a different PC—one with a lot more music. We had to load the software again, but got a better end result. It wasn’t great; just better. Even with a full library, we could only access 30 seconds of each song.

Not sure why Best Buy isn’t letting us access music that we own. Maybe by the time the retailer makes an announcement, some of the bugs will be worked out.

In the meantime, you can spend time picking your plan. If you decide to go with Best Buy, there are two options to choose from. Streaming music to your computer is free. However, if you want that “anywhere” aspect, plan to pay $4 a month to add in smartphone access.

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Rachel Cericola - Contributing Writer
Over the past 15 years, Rachel Cericola has covered entertainment, web and technology trends. Check her out at

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